iLasso Ticket

1. Introduction
Ilasso Tickets Sdn Bhd ("Ilasso Tickets", "we", "us", or "our") respects your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our services.

2. Scope of Application
This Privacy Policy applies to all customers, users, and visitors (collectively, "you") who access our platform, website, and services for event ticketing, event management and crowd control.

3. Personal Data We Collect
We may collect and process the following types of personal data in connection to the transactions, programmes and/or packages you have purchased and/or participated in and such other personal information or your feedback(s0 that are, have been and maybe collected, compiled, processed and maintained with Ilasso Tickets from time to time :

Name, age, gender, identification number, date of birth, address(es) and email address(es)
Payment details, billing information, and transaction records
Event preferences and purchase history
Login credentials and account details
IP address, device information, and browsing data
Any other data required for event ticketing and management purposes

4. How We Collect Your Data
We collect your personal data through:

Online registrations and ticket purchases
Customer interactions (emails, phone calls, or in-person)
Cookies and website analytics tools
Third-party integrations, such as payment gateways and event organizers

5. Purpose of Data Collection
We collect and process your personal data for the following purposes:

To facilitate ticket transactions and event registrations
To communicate event-related information and updates
To determine and verify your eligibility for certain marketing events and other features in Ilasso Tickets
To facilitate us to administer any competitions, offers and/or promotions which you enter into for fraud screening and prevention purposes
To verify and carry out financial transactions in relation to any payments or transfers you make
To process payments and prevent fraud
To provide customer support and respond to inquiries
To personalize and enhance user experience
To improve our services, website functionality, and user experience
To comply with legal and regulatory requirements
Other legitimate business activities of Ilasso Tickets and/or
Other purposes which Ilasso Tickets may reasonably deem fit

However, failure to provide the requested Personal Data or any limitation against Ilasso Tickets to process your Personal Data may result in Ilasso Tickets being unable
(a) to process the relevant transaction of tickets / registrations
(b) to provide all or part(s0 of the products, goods, facilities and/or services as described above or any other products, goods, facilities and/or services that Ilasso Tickets is providing to you in a continuous manner
(c) to provide the products, goods, facilities and/or services to the extent as stated in the promotional materials of Ilasso Tickets and/or by event organizers/promoters ; and/or
(d) to provide any of the new products, goods, facilities and/or services that may be offered by Ilasso Tickets and/or event organizers/promoters from time to time

6. Disclosure of Personal Data
We do not sell or share your personal data with unauthorized third parties. However, your data may be shared with:

Event organizers and promoters for event-related purposes
Payment service providers for transaction processing
Regulatory authorities when required by law
Service providers assisting in IT, marketing, logistics and analytics

7. Data Security and Retention
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data will be retained only for as long as necessary to fulfill the purposes stated in this policy, unless a longer retention period is required by law.

8. Your Rights
Under the PDPA, you have the following rights regarding your personal data:

The right to access and request a copy of your personal data
The right to update or correct inaccurate data
The right to withdraw consent for data processing
The right to request the deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us using the details provided below.

9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but this may affect certain functionalities.

10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

11. Updates to This Privacy Policy
Ilasso Tickets reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.

12. Contact Information
For inquiries regarding this Privacy Policy or your personal data, please contact us at:
Ilasso Tickets Sdn Bhd (926521-K)
Email: admin@ilassotickets.com
Phone: 6013 4816 8029
Address: 13-08 Unit 13 Level 8 Menara K1 1 Lorong 3/137C Jalan Klang Lama 58200 Kuala Lumpur Malaysia

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data in accordance with its terms.